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Terms and Conditions That Protect You and Us

When you open an account with sendok88, you're entering into a straightforward agreement that spells out how deposits work, how withdrawals happen, what games you can access, and…

Clear deposit and withdrawal rulesAccount security and verification stepsLocal payment method protections

Browse Lobby Read FAQ

The Core Rules Behind Your Account

sendok88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

By creating an account on sendok88, you confirm you meet our eligibility requirements and agree to use the platform in accordance with our terms. Your account belongs to you alone; you're responsible for keeping your login credentials safe and for all activity that happens under your

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name. Deposits via DANA, OVO, GoPay and QRIS are processed instantly once verified, and withdrawals are handled by our finance team during business hours. We reserve the right to suspend or close accounts that breach our terms, including repeated failed verification attempts or unusual transaction patterns.
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Access depends on local law in your region.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH POLICY

How to Reach Us About Terms Questions

Our support team is here to clarify any part of these terms or help you understand how they apply to your account.

Live Chat Open the chat widget in the lobby or on this site. Available Monday to Sunday, 08:00 to 22:00 local time. Policy questions answered on the spot.

Email Support Send your terms question to [email protected]. Include your account email and a clear description. We reply within 18 hours on weekdays.

In-Account Help Go to Settings > Account Rules or Settings > Terms. You'll see a summary and a link to contact us directly from there.

YOUR DATA AND SECURITY

How We Handle Your Information

sendok88 takes the security of your account, payment details and personal data seriously. We use encryption on all data transmitted from your device to our servers, verify every withdrawal request, and store…

Encryption and Data Safety

All your account login, deposit and withdrawal details are encrypted end-to-end. We never share payment credentials with third parties outside our payment processors.

Withdrawal Verification

Every withdrawal request is verified against your account ID and linked bank. If we detect unusual activity, we'll contact you before processing.

Cookie and Tracking Policy

We use cookies to remember your login session and preferences. You can disable non-essential cookies in your browser settings without losing access to your account.

Data Retention

Account history and transaction records are kept for three years after your last activity. Personal data is deleted or anonymised unless local law requires longer storage.

Your Rights

You can request access to your data, ask us to correct errors, or export your account history. Email [email protected] with your request.

Policy Changes

If we update these terms, we'll notify you 14 days in advance. Continued use of your account means you've accepted the new terms.

Frequently Asked About Terms and Conditions

Unverified accounts can browse the lobby for 24 hours but cannot deposit, place bets, or withdraw. Verification requires a valid ID photo and phone number. Players in Denpasar, Yogyakarta and across Indonesia can verify via our mobile app in under five minutes.

Yes. You can request account closure at any time through Settings > Close Account. Any balance remaining will be withdrawn to your linked DANA, OVO, GoPay or QRIS account. Closure takes effect immediately, but your account history is retained per our data policy.

Minimum withdrawal is 50,000 IDR; maximum per transaction is 50,000,000 IDR. Multiple withdrawals can be requested in a single day. Funds usually reach your DANA, OVO, GoPay or QRIS within 60 minutes during business hours.

Yes. Account rules, deposit rules and withdrawal terms are identical whether you play on web or the sendok88 mobile app. Your balance syncs instantly across devices, and verification applies to your entire account, not per device.

Contact support immediately with your withdrawal request ID. Our finance team investigates within one business day. If a transaction failed but your account was debited, we issue a reversal within 24 hours. Disputes can also be escalated to our terms review board.

Access to certain games or betting markets depends on local law in your region. When you log in, your lobby shows only games available to you. If a game disappears, it means access has been restricted where you are. Contact support if you need clarification.

No. Your account is for your use only. Sharing login credentials violates our terms and may result in account suspension. Each person should create their own account. Shared devices are fine as long as each person logs in with their own credentials.

Terms and Conditions That Protect You and Us

How to Reach Us About Terms Questions

How We Handle Your Information

Encryption and Data Safety

Withdrawal Verification

Cookie and Tracking Policy

Data Retention

Your Rights

Policy Changes

Frequently Asked About Terms and Conditions

01 What happens if I don't complete account verification?

02 Can I cancel my account after I've deposited?

03 What's the minimum and maximum withdrawal amount?

04 Do these terms apply equally to mobile and desktop play?

05 What happens if there's a dispute about a withdrawal?

06 Are there any games or regions excluded under these terms?

07 Can I share my account with family or friends?

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