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How We Protect Your Personal Data

At sendok88, your personal data — from account registration details to payment records via DANA, OVO, GoPay and QRIS — is handled with clear, documented practices.

Data encrypted at rest and in transitDANA, OVO, GoPay & QRIS transaction records securedAccess requests processed within 14 working daysNo third-party data salesContact [email protected] anytime
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sendok88 How We Protect Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

If you want to view, correct or delete any personal data we hold, our dedicated privacy team is ready to help. You can reach us via live chat on sendok88.

Live Chat Chat with our privacy support team directly on sendok88.xyz between 07:00 and 23:00 WIB. We handle data-access queries, correction requests and cookie opt-outs through this channel in real time.
Email Send a written request to [email protected] at any time. Include your registered email address and the specific data action you need — correction, export or deletion — and we will respond within 14 working days.
Account Settings Log in to your sendok88 account, go to Profile › Privacy, and manage your marketing consent, cookie preferences and linked payment method records — DANA, OVO, GoPay or QRIS — without contacting support.
HOW WE HANDLE DATA

Our Six Privacy Commitments to You

Every practice below is in effect right now across sendok88.xyz. We have structured our data handling around six clear commitments so you always know the status of your information — whether it…

Data Encryption

All personal data in transit between your browser and our servers uses TLS 1.2 or higher. Stored account credentials and payment references are encrypted with AES-256 so they cannot be read if a storage file is accessed without authorisation.

Cookie Controls

A cookie consent banner appears on your first visit to sendok88.xyz. You choose which categories to accept — strictly necessary, analytics or marketing. You can change your choice at any time through the cookie settings link in the site footer.

Account Security

Two-factor authentication is available for your sendok88 account and we recommend enabling it immediately after registration. Failed login attempts trigger an automatic email alert to your registered address so you know if someone else is trying to access your data.

Data Retention

We keep transaction records — including DANA, OVO, GoPay and QRIS histories — for the period required by applicable financial regulations. Account profile data is deleted within 30 days of a confirmed account-closure request, where local law permits.

Third-Party Sharing

We share your data only with payment processors (to complete DANA, OVO, GoPay or QRIS transactions), identity-verification partners and, where legally required, regulatory authorities. No data is sold or passed to advertising networks or data brokers.

Your Rights

You have the right to access a copy of your data, correct inaccurate records, request deletion and withdraw marketing consent at any time. Submit requests via [email protected] or through Profile › Privacy in your account, and we will confirm receipt within two working days.

Your Privacy Questions Answered

The questions below are the ones we receive most often from account holders across Indonesia. If your question is not here, our live chat team at 07:00–23:00 WIB can assist, or email [email protected] for a written response.

We collect your full name, email address, phone number and date of birth during registration. Once you make a deposit via DANA, OVO, GoPay or QRIS, payment references and timestamps are added to your account record for security and audit purposes.

Yes. Payment references for DANA, OVO, GoPay and QRIS are stored in encrypted form using AES-256. We do not store full card or wallet credentials — only the transaction identifiers needed to verify and reconcile your account history.

You can. Email [email protected] from your registered address with the subject line 'Data Access Request'. We will compile and deliver a structured copy of your account data within 14 working days of confirming your identity.

Go to Profile › Privacy in your account and select 'Close Account', or email [email protected]. We will begin deletion within 5 working days. Transaction records required by financial regulations are retained separately for the legally required period, where local law requires.

We use strictly necessary cookies to keep your session active, plus optional analytics and marketing cookies. You can withdraw consent for non-essential cookies at any time via the cookie settings link in the footer of every page on sendok88.xyz.

We share data only with payment processors required to complete your DANA, OVO, GoPay or QRIS transactions, and with identity-verification partners. We do not sell or pass your personal data to advertisers, data brokers or marketing networks under any circumstances.

Log in, go to Profile › Account Details and edit fields directly for minor corrections such as phone number or email. For identity-related changes such as name or date of birth, contact our live chat team (07:00–23:00 WIB) or email [email protected] with supporting documentation.

Related Pages

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